Hummer Fashion

After placing your order, an order confirmation email will be sent to you informing that your order has been successfully placed. If you did not receive a confirmation email (please do check your spam/junk folder as well), it implies that we have not received your order and no payment has been made.

If you’ve placed the order via your account, you can check its status under the ‘Orders’ section. For further enquiries, kindly contact us at contact@ideahub.studio or 603-62736877.

For local delivery, shipping will take approximately:

West Malaysia: 4-10 working days
East Malaysia: 7-14 working days

Please note that the expected delivery date is at our best approximation and may be affected by unforeseen circumstances such as courier service delays, adverse weather conditions, shipping restrictions, and other environmental factors.

*Working days refer to Monday to Friday, and do not include public holidays.

If you have not received your order by the expected delivery date, please check on the shipment status by tracking your order. You can do so by keying in the tracking number provided in your order confirmation email at https://www.tracking.my/best.

Please give the appointed shipment courier a call directly to locate your parcel. For further assistance, kindly contact us at contact@ideahub.studio or 603-62736877.

The following possibilities could have occurred:

You have keyed in the wrong shipping address during checkout
There was nobody to pick up the parcel at the shipping address provided
You could not be contacted via phone or email during the delivery period

Do note that any additional shipping charges for attempted delivery and returning shipping charges will be borne by you.

To avoid this issue, please always ensure that your shipping address entered is correct during checkout and that there is someone to pick up your parcel during the estimated arrival time.

Unfortunately, we will not be able to redirect orders once your items have been shipped. If the address provided is incorrect, the parcel will be returned to us by our designated courier partners.

Please always ensure you provide the correct shipping address. To edit or update your shipping address, simply sign into your account and click on “Address Book”. For further assistance, kindly contact us at contact@ideahub.studio or 603-62736877.

*Do note that any additional shipping charges for attempted delivery and returning shipping charges will be borne by you.

Our return/exchange policy is only applicable to defective or wrong item(s) received in your order and has to be made within 14 days of receipt (local orders). All returned item(s) should be packed in its new, unused, and original package.

Please take note of the following return or exchange exclusions:

No cash refund will be given. A product replacement or online store credits (with 90-days validity) will be granted instead
Valid for purchases made on hummerfashion.com only
Returns or exchanges for purchases made online will not be accepted at our retail outlets.

For returns using Poslaju:

Download and print your return shipping label
Pack the product (in its original condition) along with its receipt together and attach the return label on the parcel
Take a picture of the parcel, consignment note, and receipt as proof and kindly email it to our Customer Support Team at contact@ideahub.studio
Drop off your parcel at any Poslaju branch and ensure that the return address is correct.

Return Address:

Branded Platform Sdn Bhd
Lot 37624, Jalan 2/37A, Taman Bukit Maluri, Kepong, 52100 Kuala Lumpur

*Do note that all additional courier charges for the return will be borne by you.

All genuine Hummer Fashion products are available at our retail stores and official partner websites.

Retail Locations:

PAHANG

EAST COAST MALL, KUANTAN
L1-20, LEVEL 1,
JALAN PUTRA SQUARE 6, PUTRA SQUARE,
25200 KUANTAN, PAHANG

KELANTAN

AEON MALL KOTA BHARU
G12, AEON MALL KOTA BHARU
JALAN JAMBATAN SULTAN YAHYA PETRA
KAMPUNG SIRIH
KOTA BAHRU
KELANTAN

KB MALL
LOT NO.L1.36, 1ST FLR
NO.1, JLN HAMZAH,
15050 KOTA BHARU,
KELANTAN DARUL NAIM

TERENGGANU

MESRA MALL
LOT 23A, GROUND FLOOR,
LOT 6490, JALAN KEMAMAN-DUNGUN , KEMASEK ,
24000 TERENGGANU

KTCC MALL TERENGGANU
LOT G-60 (PC) , LOT G-61 (HM)
GROUND FLOOR, KTCC MALL,
219, JALAN SULTAN ZAINAL ABIDIN,
20200 KUALA TERENGGANU, TERENGGANU

SELANGOR

CENTRAL I-CITY SHOPPING CENTRE
LOT L1-35, I-CITY
SHAH ALAM, 40000 SELANGOR.

MITSUI OUTLET PARK KLIA
LOT G89 (PHASE 2),
PERSIARAN KOMERSIAL,
64000 KLIA SEPANG, SELANGOR.

SACC MALL SHAH ALAM
LOT NO GF-17, GROUND FLOOR,
SACC MALL, JALAN PERBADANAN 14/9,
40000 SHAH ALAM, SELANGOR D.E.

PUTRAJAYA

ALAMANDA MALL PUTRAJAYA
LOT LG21 , LOWER GROUND FLOOR,
JALAN ALAMANDA, PRESINT 1,
62000 PUTRAJAYA, WILAYAH PERSEKUTUAN PUTRAJAYA

MELAKA

AEON BANDARAYA MELAKA SHOPPING CENTRE
F-52, 1ST FLOOR AEON BANDARAYA MELAKA
NO.2, JALAN LEGENDA, TAMAN 1 – LEGENDA,
75400 MELAKA

MAHKOTA PARADE MELAKA
LOT NO G56 & G57, GROUND FLOOR,
NO 1, JALAN MERDEKA,
75000 MELAKA, MALAYSIA

JOHOR

THE MALL, MIDVALLEY SOUTHKEY
T-006, LEVEL 3 ,
PERSIARAN SOUTHKEY 1, SOUTHKEY,
80150 JOHOR BAHRU, JOHOR.

SARAWAK

BINTANG MEGAMALL
LOT NO 1.50-51,
1ST FLOOR, BINTANG MEGAMALL,
LOT 1657, BLK 9, MCLD,
MIRI-PUJUT ROAD, 98000,MIRI,SRW

OPENING SOON

TAIPING MALL
LOT G-27 & G-28,
TAIPING MALL
NO 1, JALAN TUPAI
34000 TAIPING PERAK DARUL RIDZUAN.

Category

Bags

Belts

Small Leather Goods