Collected Information

We only collect the information that is needed for the registration procedure at our website or when filling up the registration form on the site. The information that we gathered is voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site.

Personal Identification Details

Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.


Your personal information such as credit card details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security applications in order to keep all the customers’ information safe at all times. Changes to our Privacy Policy Branded Platform SDN BHD have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track of the Privacy Policy page on our website.


Our company website does apply appropriate security applications in order to prevent leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Branded Platform Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products,

Please do take note on the returns/exchange exclusions for purchases made on

● No cash refund will be given. A product replacement or online store credits (with 90-days validity) will be given instead.
● Valid for purchases made on only.
● Returns/Exchanges for purchases made online will not be accepted at our retail outlets.
● For further assistance and clarification, kindly email to

You may return your merchandise within 14 days of receipt (local orders) in new, unused and original packaging condition for Product or Online Store Credits (with 90-days validity) in the same retail value to be used on your next purchase. All return or exchange must be accompanied by an email notification to Kindly note that no refund of the excess Online Store Credits will be given should the exchanged merchandise be of lower retail value.

*Sale merchandise is not eligible for refund and exchange.

For Returns using Poslaju

1. Download and print your return shipping label.
2. Pack the product properly and attach the return label to the parcel.
3. Take a picture of the parcel, consignment note and receipt and email it to our Customer Service team. This will be used to help claim for damages should your parcel be damaged en route.
4. Drop off parcels at any Poslaju branch. Note that Branded Platform will not cover the courier services.

What to Expect Next?

Your Return/Refund request will be processed within 5 working days, after the parcel has arrived in the Branded Platform warehouse and is inspected for condition. You will be notified of the outcome via email or Whatsapp.

Please return your purchase to the following address:
Branded Platform Sdn Bhd
Lot 37624, Jalan 2/37A, Taman Bukit Maluri, Kepong, 52100 Kuala Lumpur.

Please contact us at Whatsapp if you have any further questions.


Track your order by keying in the tracking number provided in your order confirmation email on Best Express at

Generally, Hummer Studio Supported Logistics partners can deliver parcels to buyers on an average of 4-10 working days for West Malaysia and 7-14 working days for East Malaysia (if applicable) once the parcels have been picked up.

Welcome to BRANDED PLATFORM SDN BHD, website, online store. Terms and conditions stated below apply to all visitors and users of BRANDED PLATFORM SDN BHD. You’re bound by these terms and conditions as long as you’re on


The content of terms and conditions may be changed, moved or deleted at any time. Please note that Branded Platform SDN BHD have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Branded Platform SDN BHD will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Branded Platform SDN BHD.

Comments and Feedbacks

All comments and feedback to Branded Platform SDN BHD will remain Branded Platform SDN BHD’s property.

Users shall agree that there will be no comment(s) submitted to the will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.


Users shall agree that Branded Platform SDN BHD may send a newsletter regarding the latest news/products/promotions etc through email to the user.


The user shall agree to defend, indemnify and hold Branded Platform SDN BHD harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third party sites is at your own risk. will not be related or involved to any such website if the user’s content/product(s) got damaged or lost have any connection with a third party site.

Inaccuracy Information

From time to time, there may be information on that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.


This agreement is effective unless and until either by the customer or Customers may terminate this agreement at any time. However, may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.